SERIES-S22 Vape Pen Device

Customer Reviews for the SERIES-S22 Vape Pen Device

• Excellent - by Helen, 22 April 2020
  5
  Bought for battery time and it doesn't disappoint
• Solid enough piece of kit. - by PDaug, 27 January 2020
  5
  I have no complaints and have just ordered my 3rd battery. With regular use they tend to last about 15 months before the power socket detaches from the battery. A bit of a shame as in every case the battery appears to be quite good.
  I respect to the colours I wasn't too impressed look wise at first, however now the rubber has worn off my tank the now stainless steel tank looks awesome next to the lime green battery.
• s22 - by tony, 31 December 2019
  5
  i love my green s22s but theyre on their way out had them two years so a good innings my missus likes the navy blues bring these colours back we say or whatever will we do/..........................JAC Vapour: I too loved the colours, unfortunately it seemed everybody apart from the three of us didn't, the black and grey versions sell 10 to every 1 coloured unit, we will run special editions when we can though. The grey is actually pretty cool and is in stock.
• Revised review - by Neal, 11 October 2019
  5
  After receiving a reply to my previous review of these batteries, I think I owe Jacvapour an apology and a revised review. The problem I thought I had with the batteries, namely the wearing down of the threads on the battery, was in fact a problem with the tank as Jacvapour suggested. In that light, the longevity and build qulaity of the batteries has been excellent!
  
  Still left with the problem of the copper thread of the tank though. Is there a possibility of a redesign in the pipeline?....... JAC: The coloured tanks have a copper based thread, the Stainless steel tank is steel, it used to be sold separately, but is not currently in stock. We do actually carry stock of the bases in both steel and gunmetal (coloured one), but i see they are currently not listed, so I will see if we can get those made available for those that prefer the steel. We do have a new tank in design stages, and will have a steel version, it will be next year for launch though.
  
• Good battery life, not so good build quality - by Neal, 6 October 2019
  3
  I've had an S-22 kit with two batteries for just over a year now and the quality of the batteries seems variable. I have no complaints about battery life, rather it is the build quality. The first battery lasted a year, it wasn't the battery life itself though that deteriorated, instead it was the threaded connection where the tank screws on. The threads end up stripping off. I had it a year though so didn't complain. The second initial battery lasted just over 6 months before the thread went. I bought a third battery to replace it and the thread has stripped on that one too. I never overtighten, I understand about finger tightening. I had the s-17 before the S-22 and never had this problem, in fact I've had to revert back to that when I'm charging my new S-22 as I'm down to one battery again.
  
  It's a shame as I think these batteries are really good in terms of sustained voltage over the course of a day, and the life of them seems fine, but the threaded insert is not up to this extended use by the look of it..............JAC Vapour: Hi Neal, and thanks for the review, the thread on the s22 is pretty resilient, it's a stainless steel thread, which if not over tightening would only really go if cross threaded, or are you meaning the thread cup is coming loose? If you wish you can get the batteries under a year returned and we'll look and see what the issue is, as it's certainly not a common fault with the threads, if anything I'd say the tank thread is more likely to go as it is plated copper, rather than steel.
• super product - by antonia lewis, 19 August 2019
  5
  these are great. was waiting patiently for them to come back in stock. love my grey and yellow, looks really cool - but more importantly, they are so reliable, they never fail me and i ordered 3. that way i always have a fully charged battery nearby. last me bloody ages on a full charge as well. super product
• Not quite good enough - by Philip, 11 August 2019
  2
  I bought two of these a year ago. Both batteries now not working. One has a problem with the usb port one with the switch. The paint (Black) has peeled off both badly. I am a very light user. I don't use suncream!! I really like the size and ease of this machine and will now buy a replacement and try once again. Oh, and neither of them EVER showed as being fully charged but did work long enough for my needs.. Does a six month guarantee show real confidence in your equipment?........JAC Vapour; Our warranties are higher than any other vaporizer manufacturer, for the continual use the device receives, and at the price point we think it does offer a cost effective option. Lithium ion batteries start to degrade in performance after 6 months, so building a device with a built in battery that lasted for 2 years would not make sense, and offering a warranty beyond the lifespan of the internal battery would not be practical.
• Don't go for the blue ones - Green and Black are good - by Holly, 10 July 2019
  4
  Have used these for a few years now and the black and green are pretty stable, bought 2 blue ones and both of them had a fault at the charge point in the actual battery, JAC replaced one even thought it was out of warranty (the 2nd one i used was also purchased at the same time and also died within a few weeks but I didn't feel I should get them to replace that too), I tend to order replacements when I have a new one so always have one spare. The battery keeps going for months and months so their is lots of things I like about the S22
• Build quality of JAC vapour products declining - by Vince, 2 July 2019
  2
  usb port failure in under a year..
  
  my first s-17 pen i bought in 2016 was the best, since then the build has changed and the quality has declined. since then i had 2 s17 batteries fail within 6-8 months and now this s22 wich I hoped was more sturdy has lasted less than a year.
  
  JAC vapour.. stop with the sealed battery cases, make the batteries replaceable and the electronics sturdy...............JAC Vapour: The S22 was purchased in 9 months ago, if a device is looked after than it should last a year or so, the device has a 6 month warranty, but if you feel it has been looked after and failed prematurely then we can take a look at, and assess it. The other thing to make sure and try is another usb cable, to make sure it's not an issue with that, as pulling and pushing on usb connectors over time can cause the connector to widen and not make a proper connection, and it can be easily fixed juts by prising it back down a bit, usb cables can vary in size so a slightly larger connector may also work, so best to try that first. If that fails then we can get it back and have a look at it, but our build specification for the port on the S17 is the same as the S22 and it's not changed since launch of either device.
• S22 battery fault - by Nick, 1 February 2019
  1
  I have received 2 of these batteries on separate occasions over the past two months. In both cases the batteries have had a fault which has caused them to be replaced. Both of these were out if the box.failures. not very impressed with the quality control. It's a shame as this is a great product when it works...............JAC Vapour Ltd: We actually have very few failures on this battery, so I am sorry for the issues you have experienced, the batteries are all covered for 6 months should a fault arise.

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