Get your personalised cig recommendationIf you can't find the answer in our Help Portal or vaping FAQ section then you should contact our experts using the contact form.

We take customer service very seriously at JAC Vapour and pride ourselves on quick and knowledgeable responses. We are here, during normal working hours, 9am-5.30pm Mon-Sat, and we aim to respond within a couple of hours (if not sooner).

Prefer to chat on the phone? Give us a call on 0131 555 0065 (Mon-Fri 9am-5pm) to speak to a member of our UK based customer service team. If you're calling about an order, please make sure to have your order number to hand.

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