New to vaping and need help choosing your device?

1. Get a super fast recommendation by taking our quick quiz – this’ll let you know the device best suited to your needs.

2. If you'd like a personalised recommendation, fill in our product recommendation questionnaire and lovely JAC team member will get back to you by email with a personalised suggestion.

3. Or if you have more questions, send us a message below. Easy peasy.

Need some help?

If you can't find the answer in our Help Portal or vaping FAQ section then you should contact our experts using the contact form below.

We take customer service very seriously at JAC Vapour and pride ourselves on quick and knowledgeable responses. We are here, during normal working hours, 9am-5.30pm Mon-Fri, and we aim to respond within a couple of hours (if not sooner).

Alternatively you can contact the customer service team on: 0131 555 6111. Our customer service telephone line is available between 10am, and 3pm, Monday to Friday.


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