Contact Us

Need some assistance? If you can't find the answer in our Help Portal or vaping FAQ, then you should contact our experts using the form below.

If you're looking for a new device and not sure where to start, fill out our Product Recommendations questionnaire and a member of the team will be happy to help.

We take customer service very seriously at JAC Vapour and pride ourselves on quick and knowledgeable responses. We are here, during normal working hours, 9am - 5.30pm Mon-Fri, and we aim to respond within a couple of hours (if not sooner).

Alternatively you can contact our customer service team on: 0131 555 6111. Our customer service telephone line is available between 10am and 3pm, Monday to Friday.

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