Contact Us

Need some assistance? If you can't find the answer in our Help Portal or vaping FAQ, then contact our experts using the options below.

If you're looking for a new device and not sure where to start, fill out our Product Recommendations questionnaire and a member of the team will be happy to help.

We take customer service very seriously at JAC Vapour and pride ourselves on quick and knowledgeable responses. We are here 08:30 - 17:00 Mon-Fri.

See our options for contacting our support team below.

Live Chat

Our Live Chat feature is the easiest way to contact our incredible support team.

Simply click the icon in the lower right corner to be connected to one of our team.

Live Chat Available:
Mon - Fri: 08:30-16:00


Want to speak to one of our team directly? No problem, give us a call on 0131 555 6111.

Phone Available:
Mon - Fri: 09:30 - 16:00


Have a question and don't have time for a quick chat. No problem, our dedicated and knowledgeable customer support team aim to reply to your ticket in as little as two hours.

SImply fill in the form below.

Ticket Hours:
Mon - Fri: 08:30 - 17:00

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