At JAC Vapour, we take our responsibilities as a pioneering British vape brand seriously. In strict accordance with UK law, we operate a robust age verification policy to ensure that our products are only sold to and used by persons aged 18 or over.
Why do we verify your age?
Under the Children and Families Act 2014, it is a criminal offence in the UK to sell e-cigarettes or nicotine-containing e-liquids to anyone under the age of 18. To comply with this legislation and the Tobacco and Related Products Regulations (TRPR), we must confirm the age of every customer before an order can be fulfilled.
How we verify you: 1account
To make this process as seamless and secure as possible, we partner with 1account—the UK’s leading specialist in digital age verification.
When you place your first order with JAC Vapour, 1account will carry out a quick, non-invasive check behind the scenes. This is usually completed instantly using the details you provide at checkout.
- How it works: 1account cross-references your name, address, and date of birth against various trusted data sources (such as the electoral roll or credit records).
- Data Security: This is not a credit check and will not affect your credit score. Your data is encrypted and handled in strict accordance with GDPR and 1account’s privacy standards.
- One-Time Process: Once you have been successfully verified, your account is marked as 'age-verified,' and you will not need to go through the process for future orders.
What happens if we can’t verify you automatically?
In a small number of cases, 1account may require additional information to confirm your age. If this happens, you may be asked to provide:
- The last four digits of your UK driving licence or passport.
- A mobile phone number to receive a secure verification code.
If we are still unable to verify your age, our customer support team in the UK will reach out to assist you. Please note that we cannot dispatch any order until age verification is successfully completed.
Our Commitment to Responsible Vaping
As an independent, family-run business, we believe in "vaping without prejudice" but this must be underpinned by a total commitment to preventing youth access. By using industry-leading technology like 1account, we ensure that JAC Vapour remains a safe, compliant, and responsible choice for adult smokers.
