S-Coil MTL - 1.0Ohm

Customer Reviews for the S-Coil MTL - 1.0Ohm (JAC Vapour) 5 Pack

• Hack to fix coil - by Sarah, 10 January 2021
  3
  Had the same problem as many others, ie coils tasted burnt quickly. I had a closer look at the coil and noticed that an air bubble had developed in the coil and stopped the flow of e liquid. Pricking the bubble and priming again seemed to fix the problem. It only seems to affect the coil when it is new.............JAC: Thanks for the tip, if that fixed it, it could be the cotton is a bit too tight, and pricking it has fixed the issue. The cotton in these coils is hand fitted so this does make it harder to be consistent, add on top of that the virus has meant a lot of new workers that are not as experienced, the more mature a line with experienced workers, the more consistent. From starting a line to peak consistency it normally takes around 6 months, so we are bound to have a few issues carrying over for sometime, and hopefully we won't see the same issues this year, and not have to re-train all over again. If anybody experiences any issues due to these effects, we can replace quickly and free of charge.
• A dud pack? - by Chris, 12 November 2020
  2
  Normally I don't have any issues with these coils other than the odd dud one but I've only just started using the last pack I bought in July and they've been horrendous, some have lasted a couple of days others have needed changing almost immediately. Thank goodness I usually buy a couple of packs at a time!..............JAC: Sorry you have experienced an issue with the coils, if you contact customer service they will replace the pack for you free of charge.
• My 2 cents... - by Gillian, 6 September 2020
  5
  I had to jump in here like Graham and defend these coils, I have never had too much of an issue with these coils and any I have had, jac vapour have always been excellent at resolving the issue. I hope these will not be discontinued due to a few bad reports because I am moving back on to these after finding the mesh coils a bit too strong on my throat. That’s just a personal view. Sure these don’t last as long but I find it’s a much smoother draw from these coils and you get more for a lesser price which justifies it for me..................JAC Vapour Ltd: Thank you for the review, and there are no plans to stop these coils, they are our most popular coil, so this and the 0.5ohm DL coil plus the mesh 0.8 and 1.2 coils will continue.
• Good only when they work - by Morgan, 24 August 2020
  2
  I have been using these coils for some time (over a year) and just recently something has gone very wrong. Some coils last me a couple of weeks, which I expect as I only vape lightly, then others last maybe a day or burn out immediately. I have gone through numerous packs of coils and am close to just buying another brand of vape. I love my S-22, but with 3 days delivery, there have been occasions where I have bought cigarettes to last me since my last 3 coils all burnt out immediately leaving me with no other choice. It is not my settings and I always prime/leave half an hour before use with a new coil. I can only assume this is a problem with these coils, but the cost and inconvenience are persuading me to just cut my losses and buy another vape so as to avoid this issue. It’s beyond frustrating. ...............JAC Vapour: Thank you for the reviw and sorry you are having issues. I have checked with issue reports and currently issues reported are consistent with our normal rates, no coil is 100% and it is possible to get duds, although in general the s-coil is one of the more reliable ones, we do have a new batch in of the MTL 1.0 coil so if you want to contact customer service, you can get any problem coils replaced with the most recent batch, or ask to try the new mesh coil, this could also be a better option. Most users reported a marked improvement over the standard coils.
• Quality eliquids and devices but poor inconsistent coils - by Caroline, 21 July 2020
  2
  I've been using these coils for over 5 years now and had intermittent problems with them. Some packs are fine but then I get duds that taste burnt very quickly and occasionally straight away. Recently I've had this problem with these and the new coils. Sometimes it's the whole pack and other times one or two in the pack. Just to confirm my settings are all ok. 12.5W, temp off and watts mode using the Series B DNA 75W.
  I've had some replacement packs foc but I'm really fed up not knowing if I'm going to get a good batch or duds again.
  I haven't written a review before but this time, after it was suggested I was doing something wrong, I decided to write this.
  I don't change my settings therefore I don't understand why some coils are ok and some are duds . Is it manufacturing?
  I've sent various messages and got replies quickly but now I've read some reviews and I know it's not just me.
  I've been asked to send a video of my settings but I know they are ok. In any case why are some coils absolutely fine and others duds on same settings. I've sent in batch numbers too.
  I like the JAC liquids and the Series B but the coils are not consistent and it's becoming quite costly having to replace after a couple of fills or immediately. I've spent a lot of money with JAC over the years and don't enjoy being fobbed off. Once again they've offered foc coils but I'd prefer to have consistently good coils. I took a pack on holiday last week and used all 5 in a week as they all tasted burnt after a few refills. I've opened a new pack and so far so good. Very hit and miss..................JAC: Thanks for the review and I understand it's frustrating. Coils vary as they are hand wicked, so there is room for human error. So no coil is every 100% good all the time with all liquids, the mesh coils attempt to take the margin for error out of the wicking so they tend be more consistent. We do have a few recent bad reviews and hence we have investigated, but issues reported to customer service are no higher than usual, and when we test random coils they all work as normal. Thats' not to say there isn't an issue, it just means we can't recreate it and seems to be only affecting a small number of users. This makes it very hard to track down the issue, and in turn solve, as we have yet to manage to get it to happen on any units ourselves, and I use these coils everyday. Assuming you are priming from the top and have not changed eliquid or anything, I am not entirely sure what is happening, but potentially if you get replacements and you get a failure right off the bat, maybe we could get that pack back, and test with an identical setup and liquid. So please contact customer service if this happens with your replacement pack.
  
  
• No Issues here - by Keith, 26 June 2020
  5
  all fine with my coils. Having said that I tried the mesh 1.2 and I far prefer them. When they get better value I will move to the mesh.........JAC: The mesh are now a 4 pack, so you are around the same value from them as the MTL now, we originally sold them as a 3 pack in the test order, so maybe you have not noticed that update. Thanks.
• It's the coils again - by Geoffrey , 22 June 2020
  1
  hi sirs
  The write up for your coils states" in time your coil will need to be replaced"
  I wasn't aware that meant every day.
  Out of my last 45 coils from you s coil 1.0 Ohm
  I have had
  5 coils on which the metal contact had snapped .( and NO it wasn't the way I removed them from the foil.
  2 coils which would not screw into the body of my S22,
  2 which would not work at all
  And of the rest the use time is between 8 hours ( not continuous vaping ) and 2 days ( never over 2 days)
  To say I'm disgruntled would be an understatement
  I didn't complain at first thinking it may be a bad lot. And I know you guys would be tied up in the pandemic situation.
  But enough is enough I feel I've got to make my voice heard.
  At the price of these things and the higher prices for your new coils, I may be better off going back to the cigs.
  Hope this is published as I really am a bit miffed
  Pete Moore........................jAC Vapour: I am sorry you are having issues, the best thing to do it contact customer service. The metal contact snapping off a coil I have never heard of, it also sounds like from your wording that the same thing is happening with the mesh and normal mtl coils. This could mean there is an issue with the device. We record all the cases of coil issues reported in customer service, and I checked the other day, and rates are normal, we always get a few reports, no product is a 100% perfect. So we are not seeing any increased rates of reports from customers at the moment or in the past, despite more than normal mentions in reviews. if you have not already done so, please contact customer service and we will try and get to the bottom of your issue. If you have any failed coils that you have retained, then potentially we can get engineering to look at them and see what the issue is.
• my 2 cents - by Graham, 19 June 2020
  5
  I have used these for around 2 years, a pack a month, and I have only had in total 1 or 2 coils that weren't perfect. I bought coils last month and am back on to buy again now.. I think lockdown is causing me to vape more: ) If these coils have changed I can't notice it. I also don't think as a new customer you should be put off buying them, as they have been the most reliable coil I have ever used. Maybe some other regular users passing that see this could chime in to put some perspective on it. Then again I have maybe been very lucky. One thing I am sure of is if there is an issue, one email fixes it, that never happened with the last place I shopped at. I had a battery stop working, I contacted jac and a replacement arrived the next day. So no it's not great that the battery went, but it was also a painless replacement. Not many businesses as easy as this company to deal with, so they will always have me as a customer. I guarantee all coils have occasional issues, from every brand, I have used many, many systems, and they all have flaws, but at least jac sort issues incredibly quickly, unfortunately in this age of online shopping, that is not common at all, and it sets this company apart. I think most of theirs reviews confirm my experience, if you look beyond the last few listed.
• Continuity just not good enough sorry - by Ruairidh, 17 June 2020
  2
  JAC... I feel there have been enough reviews around this topic not to take notice. Someone somewhere is taking the p*** in your supply chain. And it's potentially going to cost you my/others custom... when it comes to coils at least. You have a good brand and your devices are top drawer, but they are backed up badly by your "bread and butter". Concluding; you always sort us out when there is an issue (positive), but to put it in perspective, I've been sorted out with duds for duds. This hit or miss in a packet can't remain......JAC: We do take reviews seriously, and we always act on them, and we always replace duds. These coils rely on handwicking this introduces human error, consistency is normally very good as we have trained people on our production lines that have done it a long time. Currently due to the situation with the pandemic, we have more new staff than we would like, and they are working with around half the numbers they normally would. This does put pressure on the system, and we are seeing more feedback than normal, Having said that we do sell around 7000 packs of coils a week on our own retail store, and last month we had 15 reported issues relating to this product, that equated to about 40 packs of coils being replaced, that is 0.001% of issues reported with this product. I have checked the coils myself and can't see any difference, I use them as my main coil, also another 2 in the office use them and they can't detect any difference, so it is very hard to ascertain exactly what the issue is . That is not to say we haven't had a run of bad packs, it could only take 1 person on the production line, packing the cotton too tight and he makes 50 packs in a row, and it goes into the batch producing poor performance. We realise the handwicking and the issues it can cause, this is why we developed the mesh coil, this is built using a machine, and semi automated, it reduces this margin for error massively. If you contact customer service and let them know your issue with repeated failures, I would suggest you get them to replace with the mesh coil to see if helps. We will keep working to try and find out if we can see an issue with the normal MTL.
• Real problem recently - by Daniel, 10 June 2020
  1
  I have been using Jac products for a long time, but for some reason the coils this week, which are usually very good are awful. Two packs of coils have lasted just over a week!......JAC Vapour: Sorry you are having issues, if you are having issues with the coil please report it to customer service, I think we have had a few bad reviews recently, so we need to get your batch number and log it, and make checks. It may just be a few bads ones. Customer service can send you any replacement needed free of charge. The way this coil is wicked is by hand, so there is some variation and due to the situation with the pandemic there have been new people on our production line. The new mesh coil is designed to take this error out, so definitely worth trying those, as they will be more consistent, either the 0.8, or 1.2, normally the 1.2 is about right in the mesh for MTL 1.0 users.
  

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