Payment Security

JAC Vapour use SagePay and PayPal to collect customer payments. To put your mind at rest, here is information on payment security for both these providers.


SAGEPAY

Transaction security
All transaction information passed between merchant sites and SagePay’s systems is encrypted using 128-bit SSL certificates. No cardholder information is ever passed unencrypted and any messages sent to our servers from SagePay are signed using MD5 hashing to prevent tampering. You can be completely assured that nothing we pass to SagePay’s servers can be examined, used or modified by any third parties attempting to gain access to sensitive information.


Encryption and Data Storage

Once on SagePay's systems, all sensitive data is secured using the same internationally recognised 256-bit encryption standards used by, among others, the US Government. The encryption keys are held on state-of-the-art, tamper proof systems in the same family as those used to secure VeriSign's Global Root certificate, making them all but impossible to extract. The data SagePay hold is extremely secure and they are regularly audited by the banks and banking authorities to ensure it remains so.


System security

SagePay’s systems are scanned quarterly by Trustwave which are an independent Qualified Security Assessor (QSA) and an Approved Scanning Vendor (ASV) for the payment card brands.

SagePay is also audited annually under the Payment Card Industry Data Security Standards (PCI DSS) and is a fully approved Level 1 payment services provider, which is the highest level of compliance. They are also active members of the PCI Security Standards Council (SSC) that defines card industry global regulation.


Links to banks

SagePay has multiple private links into the banking network that are completely separate from the Internet and which do not cross any publicly accessible networks. Any cardholder information sent to the banks and any authorisation message coming back is secure and cannot be tampered with.


Internal security

SagePay is controlled by Iris Scanners, which are the latest and most precise biometric security devices available for identification. As used by; chemical plants, airports, police stations, prisons and other facilities where security is paramount. No one can enter or leave the building without a valid security pass.


Staff validation

All employees at SagePay are Criminal Records Bureau (CRB) checked prior to employment and no unauthorized individual has access to or is able to decrypt transaction information or cardholder data. Their systems only allow access to the most senior staff and only in extenuating circumstances (such as investigations of Card Fraud by the Police). All transaction information and customer card information is secure even from their own employees.


Disaster recovery

Sage Pay operates on twin data centres to ensure optimal system security and up-time and has a full disaster recovery and business continuation policy.


PAYPAL

Who you are is how you pay
Your memory protects your login information and lets you pay without exposing your card details. If you forget your login, you can use your privacy questions to get back into your account. If you forget those, contact Paypal and they'll help you remember.


Paypal never close
Paypal monitor every transaction, 24/7 to prevent against fraud, email phishing and identity theft. Every transaction is heavily guarded behind their advanced encryption. If something seems fishy, or phishy, their dedicated team of security specialists will identify suspicious activity and help protect you from fraudulent transactions. Remember, they will never ask for any sensitive information from you in an email.


Account Protection
You’re not liable for unauthorised purchases made from your account.


Refunds
If an order doesn’t arrive or match the description, Paypal will reimburse the full cost of eligible purchases and paid delivery costs.


Responsive Support
Get support with suspicious activity, identity theft or phishing. Report your suspicions to Paypal directly.

World class security
Buy or sell across any border in your currency. Paypal can process 26 currencies from 193 countries and markets and convert them for your convenience.