Contact Us

If you can't find the answer in our Help or FAQ section then you should contact our experts using the contact form.

We take customer service very seriously at JAC Vapour and pride ourselves on quick and knowledgeable responses. We are here, during normal working hours, 9am-5.30pm Mon-Sat, and we aim to respond within a couple of hours (if not sooner).

Why don't we have a phone number? We prefer to handle our customer service via email. It's not that we don't like to chat but we found, through experience, over the past 5 years, that we can troubleshoot and offer solutions with more speed and efficiency in writing - whether it's product or human error. We look forward to hearing from you.

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