Will be buying another of the same - by Gillibean , 12 June 2019
I don’t usually take to writing reviews but I just had to in this case as I feel that some are slating this device when I think it’s fantastic, especially for the price and size. I put off buying it previously because I thought it was going to be huge, unattractive and not much better to what I had (cig a like style) but it’s quite the contrary. Also, I have accidentally dropped the top part of this quite a few times and thought ‘oh that’ll be it broken this time’ and it wasn’t! I think it’s attractive, doesn’t last all day (but I didn’t expect it to given how much I use it), lightweight and portable - fits into any bag nicely, and reasonably priced for what you’re getting. The coils so far that I’ve had, have also lasted around 2 weeks. Overall very pleased with my purchase and will be buying another to keep me going all day, thanks Jac Vapour. I must also say that if you’re having issues, don’t suffer in silence, contact customer services as they are extremely helpful.
Inferior product - by Jamie, 14 March 2019
Not recommended. Had previous e series model for two year went everywhere with it. Dropped numerous times no problem. Had this two months and dropped once. Thin glass on tank smashed. If you require something for everyday use I would look elsewhere.............JAC: I am sorry you have broken the Series-S, but in the tank design the glass is mostly protected by the metal, and normally can it can take a drop. The Series is a better value device, but by no means delicate and it will be better in a drop situation that most tanks on the market, and the tank can be replaced be replaced for £9.99. We also do offer a case that can be used with the device for carrying it. If you feel it was a very minor drop that broke the device, then you can also return it to us and engineering will take a look at it and see if it has failed unreasonably, if it has then it will be eligible for a free replacement within the 6 month warranty.
Great product and excellent after sales service - by Mondo, 27 February 2019
Been using Jac Vapour products for over a year now (stopped smoking completely last March) moved on from V3i to S17 because I needed better indication of charge and liquid left. Always been very happy and here's the thing... 1) build quality is excellent compared to similar products my friends/family use, 2) I have had one duff coil but the S17 batteries and coils normally last much longer than promised, 3) when I have had a couple of issues, the customer service team have been brilliant - always prompt responses to emails, and a replacement battery when one was DOA (many thanks Cleo)... would thoroughly recommend
Not for me - by Lewis, 15 February 2019
The specs for the S17 state the voltage is 4.2-3.1 volts leading me to believe I could vary the voltage the same as my E-series pen. The instruction booklet says the voltage is somewhere between 3.8 and 4.2 volts until the battery runs down and then drops to anywhere down to 3.1 volts. I can't comment on the performance as I'm unable to get the coils to produce vapour for more than a few hours despite following the priming instructions to the letter. Very dissapointing, the tank is going in the bin, an expensive battery!................JAC: As per your other review, please contact customer service, the S devices work on slightly different principles to the SERIES-E, if you want more power you need to move to the 1.0ohm coil and not the 1.5 ohm.
Good value for money but alas I still am looking for the perfect e pen - by John, 12 February 2019
I usually buy and replace 3 pens each year, this is due to the usual wear and tear of an item over time, usually weaker batteries or leakage, the Jac S17 delivers a good vape for its size, three pens are better when travelling as the battery does not last a day, from the 3 pens I bought last year one will not charge and has a crunch sound when inserting the charger like the battery is coming apart, the other two are working fine, if you find your battery is not charging it is usually the USB charger, I have three and only one works properly, Jac team, this is something worth looking into and must be easy to resolve, I bought the pens from a well known on line co so could not return to Jacs................JAC Vapour Ltd: I am sorry if you are having issues, if bought from ourselves we do offer a 6 month warranty on the device, and most other retailers employ some version of the policy, if you are having problems with the retailers please contact our customer service and we will see if we can help and get this sorted.
Waste of money - by Bryony, 17 January 2019
Enjoyed it for the first 3 weeks I had it. After that, it broke for no reason. No knocks, drops or damage, it just stopped working properly. Had issues with the delivery so wasn't best pleased to begin with and then it turned out my money was wasted anyway. Not even bothered to fix it, gone elsewhere for a better vape pen...................JAC Vapour Ltd: I am sorry you have had issues with the device, it does come with a 6 month warranty, so if it failed in 3 weeks you could contact customer service and they will replace it, as it is unusual for that to happen.
Top-class ultra-portable vape battery! - by Hassan, 11 January 2019
Extremely svelte, very portable and holds decent charge
Absolutely great product - by Dan, 2 January 2019
Absolutely great product very sleek design great build quality and simple without sacrificing performance and very helpful staff!
Great product - by Lemmy316, 29 December 2018
Great E cig, nice and smooth and small to hold. It gives just the right amount of vapour without the.need for a mod.
Best E-Cig I’ve Used - by Neicey, 15 December 2018
I’ve only been baking for around 10 days or so but this really works! I used to smoke 20 cigs per day and on good days I can smoke 5 cigs! So this is definitely helping me cut down and hopefully I’ll be able to stop but not setting unrealistic goals for myself! The price was great and I like the fact that there are bundles on the oils! Happy with everything!
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