Poor quality - by Richard, 13 January 2018
Brought the Black version, the paint started chipping away after first use................................JAC Vapour Ltd: If you contact customer service they will be able to replace the product for you or change it for another option.
Love these tips - by Gary, 26 September 2017
Have to say I love these little mouth tips and they are the reason I stayed with the Series-E so long. Not sure why but it just feels better to have these on, tried the Series-S early in the year and while Im sure its great the lack of these tips sent me back to the Series-E. Hoping the new devices allow us to use these...................JAC Vapour Ltd: The new SERIES-S22 and SERIES-S17 topfill versions have an adapter for 510 tips, so you can use the tank with this mouth tip or any other tip if you want, also have the added benefit of topfill, which makes refilling a breeze as you don't have to remove the tank to fill. They'll be here in a few weeks.
Great product - by Frances , 3 August 2016
This is a great tank. I love the fact that you can adjust the air mixture. The mouthpiece could be a little narrower, though. Any advice on how to clean it when the time comes would be welcome...................JAC Vapour Ltd: you will find over time you may get gargling or build up in the airflow, I do the following everytime I fill and it keeps things going smoothly: Remove mouth tip and clean any condensation build up in the mouth tip seat of the tank, remove the coil and dab wicks with a paper towel, clean base with a paper towel and blow though top to clear any excess liquid that may have dripped into the base and airflow, clean any excess with a towel again, then refit. It basically takes about 30 seconds to do and keep all airlfow in a good clear fashion. If you find you want to do a full clean, unscrew the airflow base, do not take the airflow apart, then rinse in warm water and leave to dry, if there is a lot of dirt you may have to do this several times and leave to soak overnight. Unscrew glass chamber from the top and bottom pieces of metal (be careful not to lose any seals), then rinse each section, do the same with the mouth tip. Do not use detergent or soap just warm water. Do not attempt to take the little screw out of the airflow adapter and unscrew the sections of that, it will break the tank. If unsure contact customer service and they'll walk you through it, we also have a video on our youtube channel. Hope this helps and thanks for the review. Also if you've not tried the JOC PT3 coils yet, then I suggest you do, they offer a big improvement in taste and performance.
Tips for my tips - by Barry, 9 May 2016
Hope these come in soon. Had to buy the series e rubber ring set to replace the little rubber band for the tip of the geni tank. Little suckers keep popping off when I take my tilt out of my pocket. Getting a bit annoying!
Stock - by Jamie, 26 April 2016
When will these be available for purchase?...................JAC Vapour: They should be back in today or tomorrow at some point. The mouth tip band has now been redesigned to be a bit tighter
Out of Stock - by Michael, 1 April 2016
Please can you tell us when these will be instock...............JAC Vapour: Sorry about this, we have the mouthtips, but because of an error they arrived without o'rings on them, the bit on the bottom that makes them a snug fit. We're just waiting for the o'rings to be delivered, however if you have an old mouthtip from which you get the rubber ring, I'd be happy to get customer service to send you one of the tips. I'll get them to contact you on this email.
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